Last updated: June 30, 2026
This Privacy Policy explains how Axis Luggage (“Axis Luggage,” “we,” “us,” or “our”) collects, uses, and protects your information when you visit axisluggage.com (the “Site”) or make a purchase. By using the Site, you agree to the practices described here. If you do not agree, please do not use the Site.
Information we collect. When you place an order, create an account, contact support, or join our newsletter, we collect information such as your name, email address, phone number, shipping and billing address, and order history. When you browse, we automatically collect device and usage data, including your IP address, browser type, pages viewed, and referring URLs, using cookies and similar technologies.
Payment information. Payments are handled by our third-party processors, such as Stripe and Affirm. We do not store your full card number or banking details on our servers. These providers process your payment data under their own security standards and privacy policies.
How we use your information. We use it to process and fulfill orders, provide customer support, send marketing emails where you’ve opted in, prevent fraud, improve the Site and our products, and meet our legal and tax obligations.
How we share your information. We share information only with service providers who help us operate, including payment processors, shipping carriers, fulfillment partners, and email and analytics providers; when required by law or to protect our rights and safety; and in connection with a merger, acquisition, or sale of assets. We do not sell your personal information.
Cookies. We use cookies to keep you signed in, remember your cart, measure performance, and support analytics and advertising. You can control cookies through your browser settings, though some features may not work if you disable them.
Data retention. We keep your information for as long as your account is active or as needed to provide services, comply with legal and tax requirements, resolve disputes, and enforce our agreements.
Your rights. Depending on where you live, including under the Marshall, TX Consumer Privacy Act, you may have the right to access, correct, delete, or receive a copy of your personal information. To exercise these rights, email support@axisluggage.com and we’ll respond as required by law.
Security. We use technical and organizational safeguards to protect your data, though no method of transmission is completely secure. The Site is not intended for children under 16.
Contact us. Axis Luggage, 375 Private Rd 4035, Marshall, TX 75670 · 903-472-8492 · support@axisluggage.com.