Last updated: June 30, 2026
These Terms of Service (“Terms”) govern your access to and use of axisluggage.com (the “Site”) and any purchase you make from Axis Luggage Co. (“Axis Luggage,” “we,” “us,” or “our”), operated by [LEGAL ENTITY NAME], [REGISTERED ADDRESS], Vancouver, British Columbia, Canada. By using the Site or placing an order, you agree to these Terms.
Eligibility
You must be at least the age of majority in your jurisdiction to make a purchase. By placing an order, you confirm that the information you provide is accurate and complete.
Products, pricing, and availability
We work to display our products and prices accurately, but we do not guarantee that descriptions, images, colors, or other content are error-free. Prices and availability may change at any time without notice. We reserve the right to limit quantities, correct errors, and refuse or cancel any order, including after an order has been placed.
Orders and acceptance
Your order is an offer to buy. We accept your order when we send an order confirmation or ship your items. If we cannot fulfill an order, we will notify you and issue a refund for any amount charged.
Payment
Payment is due at checkout. We accept the payment methods shown at checkout, which may include credit and debit cards and “buy now, pay later” options such as Affirm. Buy-now-pay-later purchases are subject to the separate terms and approval of the financing provider. You authorize us and our payment processors to charge your selected payment method for the total order amount, including taxes and shipping.
Shipping, returns, and warranty
Shipping timelines and costs are described in our Shipping Policy. Returns, refunds, the 100-night trial, and our lifetime warranty are described in our Refund Policy. Both policies are incorporated into these Terms by reference.
Intellectual property
All content on the Site, including the Axis Luggage name, logo, text, graphics, product designs, and images, is owned by or licensed to us and protected by intellectual property laws. You may not copy, reproduce, or use our content without our written permission.
Reviews and submissions
If you submit a review, comment, or other content, you grant us a non-exclusive, royalty-free, worldwide license to use, display, and reproduce it in connection with our business. You are responsible for the content you submit and confirm it is accurate, lawful, and your own.
Prohibited uses
You agree not to use the Site for any unlawful purpose, to infringe our or others’ rights, to introduce malware, to interfere with the Site’s operation, or to attempt unauthorized access to our systems.
Disclaimers
The Site and products are provided “as is” and “as available.” To the fullest extent permitted by law, we disclaim all warranties not expressly stated, including implied warranties of merchantability and fitness for a particular purpose. Our express lifetime warranty is set out in the Refund Policy.
Limitation of liability
To the fullest extent permitted by law, Axis Luggage and its operators will not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Site or products. Our total liability for any claim will not exceed the amount you paid for the product giving rise to the claim.
Indemnification
You agree to indemnify and hold harmless Axis Luggage, its operators, and its employees from any claims, losses, or expenses arising from your breach of these Terms or your misuse of the Site.
Governing law
These Terms are governed by the laws of the Province of British Columbia and the federal laws of Canada that apply there, without regard to conflict-of-law rules. Any dispute will be subject to the courts located in British Columbia, Canada.
Changes to these Terms
We may update these Terms at any time. Changes take effect when posted, and your continued use of the Site means you accept the updated Terms.
Contact us
Questions about these Terms? Email support@axisluggage.com.